Frequently asked questions

How long does shipping take?

Shipping to the UK takes 1-3 days with Royal Mail 1st class.
International Shipping takes 5-7 days with Royal Mail 1st class.

Can I return products?

We have a 14 day exchange policy when you order. We do not accept returns, but if you have received a broken or damaged item, you will be eligible for an exchange for any item of the same price. Please make sure to email us a picture as proof to ravencosmetics04@gmail.com if it is broken or damaged.