SHIPPING & RETURNS

Shipping Policy

 

We ship out our packages the next day. 

Please be aware that once your package has been shipped through Royal Mail, we have no control over this. Please do not email us about the status of your order as we cannot control this.


Return & Exchange Policy

 

We have a 14 day exchange policy when you order.

We do not accept returns, but if you have received a broken or damaged item, you will be eligible for an exchange for any item of the same price.

Please make sure to email us a picture as proof to ravencosmetics04@gmail.com if it is broken or damaged.

Refunds

 

The same applies for refunds; your order will be processed when your email has been reviewed. Send us your name, delivery address and order number.